Transition to New Payment Provider PayPro Global

04 November / 2024

To enhance your experience and ensure a reliable, seamless payment process, we are transitioning our online payment provider from MyCommerce (Digital River) to PayPro Global. This change is part of our commitment to providing you with dependable service and improved support.

What to Expect: For customers with active subscriptions on the MyCommerce platform, please note that these subscriptions will gradually be canceled. This process is necessary to complete our transition to PayPro Global, our new payment provider. Once your current subscription expires, we will invite you to purchase a new subscription on PayPro Global. We aim to make this transition smooth, and we will provide you with clear instructions on how to complete your renewal.

Next Steps for Subscribers:

  1. Notification of Cancellation: You will receive an email informing you when your subscription is scheduled to be canceled.
  2. Instructions for Renewal: We will provide simple steps on how to set up your new subscription on PayPro Global.
  3. Continued Support: Our support team is here to assist you through this process. Should you have any questions or encounter issues, please feel free to reach out.

Thank you for your understanding and for continuing to trust us with your software needs. We are confident that this change will provide a more robust and reliable experience for everyone.